New Customer Expect

New Customer Expect

VantagePoint Learning Center

New Customer Expectations

We’d like to formally welcome you on board with Market Technologies! You’ve made the best trading decision by starting to use VantagePoint Intermarket Analysis Software in today’s global market place! In this session we’ll cover the importance of:

  • Paper Trading
  • Customer Support

Learn what you can expect as a new VantagePoint customer, including how to register your categories and contact information for Customer Support.

Paper Trading: You’re probably anxious and excited to get started. We strongly encourage that you only paper trade for at least the next 30 days. Learning VantagePoint is similar to building a house; you need to build a foundation first. By paper trading you will begin building that foundation. You will start creating a new strategy for yourself and determine the proper measurements. You will make mistakes, that’s normal. After all this is a new experience for you! Paper trading costs you nothing and is a priceless learning experience! By the time you are ready to move your assetsvaluables in, and trade with real money, you should have a good understanding of how VP can fit you’re your trading style and enhance your trading strategy.

During the registration period you are going to have access to all of the categories. This is a great benefit to you because you can check out all that VantagePoint has to offer. Within that period, you will to call or email to register your categories as soon as you’ve decided which ones you want. The sooner you do this, the better! The reason is that if you wait until the registration period expires, your VantagePoint will not open until you contact our Customer Support Department to register your categories of interest. You will know when your registration period expires by looking at the date at the top of your VantagePoint screen when a portfolio is open. We encourage you to register as soon as you know which categories you want to have moving forward.

Customer Support: The Customer Support Department can be reached at 1-813-973-3875, between the hours of 9:00 a.m. and 5:00 p.m. Eastern Time. If you are calling from outside the US, please ensure that you dial your country’s international dialing code. Again, the phone number for the Customer Support Department 1-813-973-3875. The Customer Support Department is also available by email at . The cost for Customer Support is included for your first year. We have a great team of people here to help you better understand how to use VantagePoint, trouble shoot technical issues and assist with general questions. We encourage you to take advantage of this benefit.